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Final update

Received call from Mazda UK this afternoon now being treated as a full warranty repair.Good result seeing that dealership told me it was normal wear and tear and they would not submit a warranty claim.
Great result at last. Now don't just clear off and be a stranger. Stick around and enjoy the tales that are not all woe, unless they come from Rosko.
 

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Exactly as it should have been from the start. Sadly many Mazda dealerships and indeed Mazda UK have proven time over that they are more often than not the pits, no owner of a warrantied car should have this hassle for such a key component failure.
 

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Discussion Starter · #44 ·
Really great news, Les! It was well worth persevering with this issue. Hopefully Mazda will eventually capitulate and declare this widespread and increasingly common debacle to be worthy of a manufacturers recall. At the very least they need to seriously consider a redesign of this critical component on the grounds of safety and durability. What say others here?
 

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You kow my thoughts Kev on a few of Mazda's issues. Push metal then they don't abide by what is a paperthin warranty in the first instance.
 
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According to service at a Southport dealer they have heard of NO problems with the rear suspension bushes! Nothing has been reported to them.

What do you say Chris?
 

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According to service at a Southport dealer they have heard of NO problems with the rear suspension bushes! Nothing has been reported to them.

What do you say Chris?
Dunno mate...mine were reported in Huddersfield.... :rolleyes:
 

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If I may offer up an opinion?

As I see it there is a failure within the dealership network that leads right back to Mazda UK here.

Mazda UK seem to have at least some awareness of this issue hence the warranty work carried out on a number of cars. Some dealers seem to be aware of the issue whilst others deny all knowledge.

I would suggest that for the good of all ND owners, all those that have had this work carried out as a warranty issue, ultimately sanctioned by Mazda UK, contact Mazda UK and shall we say 'suggest' that they make their dealerships fully aware of the matter in hand via a service bulletin or recall, if they are reticent to do so I would suggest that you make Mazda UK fully aware that you are happy to contact trading standards and the relevant motoring authorities including VOSA of this potentially dangerous issue.

As I have said before, as far as we are aware this comes on gradually after a very low mileage, my concern for the bigger picture would be if one of the bushes/joints/links were to let go suddenly, this could result even at low speed loss of control of the car and running into another vehicle or worse pedestrian or children.

Mazda as an organisation are simply sh*t on customer aftercare and simply deny any issue or responsibility with any of their vehicles, many of which have had problems, I for one would not wish to see them in front of the wig for complete negligence perhaps causing a death i.e. corporate murder or manslaughter.

Just thinking out loud folks but it really is time Mazda took responsibility in whole for this known issue on the ND at low miles, fair wear and tear simply does not cut it.
 

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I made Mazda uk fully aware that as far as my local dealership was concerned it wasn’t a known problem.I really have to thank my local fiat 124 technician who mot’d my car in the first place and highlighted the issue to me as a well known problem (which is repaired under warranty)with the fiat 124.
 

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Totally agree Steve, what annoys me most is the conceited attitude and the sheer complacency of nearly every Mazda dealer I've had the misfortune of dealing with. I did find one I trusted until they couldn't get my lowered MX5 on their ramp, at that point I gave up.
 

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I made Mazda uk fully aware that as far as my local dealership was concerned it wasn't a known problem.I really have to thank my local fiat 124 technician who mot'd my car in the first place and highlighted the issue to me as a well known problem (which is repaired under warranty)with the fiat 124.
And the fact that Fiat acknowledge this Mazda designed and manufactured fault is just grist to the mill Les but sadly not as a single person complaint.

Kev and I both had issues with the soft paint on our NCs, we colluded and sent dealerships and Mazda UK the same letter with vehicle details changed for each of us, the result, Kev got his nosecone sprayed, I didn't. In the same vein, I have experienced early wear on the driver seat bolster, pretty much the dye scrubbing off at around 10k miles, my dealership took photos, sent them to Mazda UK for a warranty authorisation, Mazda UK pretty much told me to p**s off, normal wear and tear - a familiar phrase from them. I repaired the fault by myself with my own time and expense.

My point here is that Mazda UK and their various dealerships can service individual customers completely differently and they will continue to do so until some manner of collective kick up a storm. They are happy to ignore a single complaint or equally honour a complaint but the inconsistency is simply not acceptable. This has the potential to rise, in time to many ND driving the equivalent of a certain model of Whirlpool and other badged branded tumble dryers.

I simply find it unacceptable that they will not accept that there is a BIG issue that needs to be addressed via a recall or TSB.
 
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According to service at a Southport dealer they have heard of NO problems with the rear suspension bushes! Nothing has been reported to them.
What do you say Chris?
Dunno mate...mine were reported in Huddersfield.... :rolleyes:
Sorry Chris, thought it was Southport. :rolleyes:
 

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As the owner of a 2018 SE-L Nav+ 184BHP, I am quietly crapping myself. I am wanting to keep this car for at least 10years (having owned a 21 yearly Mk2 and an 18 year old, plus a 13 year old NC all ranging from 38k to 100k on the clock). With only 4600 on the clock at the moment second service due on the 17th Sept. I just hope for either a recall or at least one of Mazda's 'legendary' TSB'S. I would fit the bits myself but still looking at a heafty chunk of change unless I buy a good used one from eBay, still looking at around £270 with no guarantee on how long it will last! ::help:
 
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I know what's needs here but doubt if it will ever be executed. It will take either getting a Watchdog style programme to make the issue very high profile or perhaps a syndicate of ND & 124 owners that know of and have experienced the issue to collectively approach their dealers and Mazda Themselves collectively.
I fear in time the wearing out of a safety critical component could cause accidents along with the potential grief for all involved.
No quick fixes but Mazda must be held accountable for placing s defective product on the roads and for their known record of poor customer relations.
My current NC is the last Mazda I shall ever purchase now on principal.
 
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When I was at BBR a couple of weeks ago, I mentioned to Neil the matter of the rear hub bushes on the mk4, he said he'd not heard of it or come across it. Mind you he also said he'd not come across any broken gearboxes either. He did admit that the mk3 is almost agricultural in design compared to the mk4 provided of course you check the engine oil regularily ( he also had a mk3 customer on site that day who didn't)
 

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When I traded in my ND (both hubs repaired under warranty.12 week fight with Mazda),for my 4th Abarth 595.The general manager was saying to me that they are getting really concerned about the amount of problems they are experiencing with the 124.
 

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When I traded in my ND (both hubs repaired under warranty.12 week fight with Mazda),for my 4th Abarth 595.The general manager was saying to me that they are getting really concerned about the amount of problems they are experiencing with the 124.
Yes, I have heard this too, Les - a friend of mine in Norfolk has a 124 and he is becoming concerned as age and mileage accrue, although his only comes out when the sun shines, so maybe it will not fall apart for years.

The inherent fragility of the ND (and 124) will become more apparent now that the oldest versions are well over 5 years-old. My own 2015 ND has already had in excess of £2,000 worth of warranty work done in the past 12 months, including one manufacturer's recall.

How's the Abarth, Les?
 
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When Kev first highlighted this fault I decided that my ND wouldn't be a keeper. It's a shame as I really love the little beast and consider it to be the best MX-5 so far. I'm now thinking that it will be gone before it reaches 2 years old...it's now 9 months old. My time with sports cars is drawing to a close and the boring (and electric powered) crossover looms nearer.
I understand your decision but I know how hard it will be.

Sorry, Jono.
 

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When Kev first highlighted this fault I decided that my ND wouldn't be a keeper. It's a shame as I really love the little beast and consider it to be the best MX-5 so far. I'm now thinking that it will be gone before it reaches 2 years old...it's now 9 months old. My time with sports cars is drawing to a close and the boring (and electric powered) crossover looms nearer.
I understand your decision but I know how hard it will be.

Sorry, Jono.
I have to admit Martin, if it was myself it would be a damn hard decision to move away from what has been traditionally reliable brand (bar the rust issues in the Northern Hemisphere) but also perhaps a relief in terms of dodging some very expensive bullets at some point in the not so distant future. I'm not a great fan of the ND for various reasons, the design isn't my cup of tea and it has lost some practicality but these are things that I suppose could be forgiven if the car was mechanically 100% sound as previous models have been even in many high tune states but there seems to be an inbuilt fragility to the ND.

Kev has quoted Colin Chapman's philosophy in the past " Add lightness, them simplify" but let us not forget a couple of other quotes credited to Colin :

"Any car that holds together for a whole race is to heavy"

"You won't catch me driving a car that I have built"

Could it be a case that Mazda have applied these philosophies and considered the race to be a sprint in terms of MX5 ownership?

I was reading an interesting article yesterday which seems to pretty much have put the nail in the MX5's coffin, in essence it states that as we move to EVs (spit) there will be no market for the likes of the MX5 on the basis that while motors have become much lighter and allow either more cabin and boots pace and potentially a smaller footprint for a vehicle, the battery weight would kill the likelihood of a lightweight roadster. Is the ND the MX5s last hoorah?

I'm sure there will be articles that will contradict this but it's still food for (sad) thought.
 
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